Tag: Customer Relationship Management

BusinessSome Jitterbug phone users have been unable to make calls for days Source link

When Salesforce Inc. bought the messaging application Slack for $27.7 billion almost two years ago, it said the marriage would ...

The collapse of several cryptocurrency platforms this year is testing the industry’s promise of user privacy as bankruptcy courts weigh ...

MarketsCurrenciesCryptocurrencyProsecutors and regulators alleged this week that the crypto exchange’s founder stole billions of dollars from customers Source link

BusinessAs travel returns, airlines tinker with loyalty programs after easing requirements during the pandemic Source link

BusinessCustomers will be paying billions of dollars in fees as companies pass along extraordinary costs of energy and repairs Source ...

Listen to article(2 minutes)No matter how many times you yell “representative” into the phone, you won’t reach an employee at ...

MarketsCustomer outflows come at a precarious time for the bank, which weeks ago launched a sweeping overhaul of its operations ...

BusinessResearch shows decline in user satisfaction at the e-commerce empire, and analysts see link to search results, product quality Source ...

Customer returns are way up over the past couple of years. How can companies make it easy for customers, without ...